Help Zone

At The AWN Store, we want to make your purchases as easy as possible. Just follow the simple steps below:

Browse Through the Online Store to Find Products

Browse through The AWN Store to shop for different selections of animation related merchandise. Simply click on any Product Category link to view more subcategories or individual items within that category. Click on any individual Product Button to view information about that Product. The AWN Store contains specific descriptions and pricing information on every Product available for purchase.

Add Products to Your Shopping Cart

If you wish to purchase a Product, simply click the Add To Cart button right below the graphic image for that Product. Continue shopping, adding other products to your Shopping Cart. At any time, you can view the items in your Shopping Cart, as well as place your Order, by clicking the Checkout button at the top of the navigation bar on the right side of the every AWN Store web page.

View Products in Your Shopping Cart

At any time you can review the Products in your Shopping Cart by clicking on the View Cart button located at the top of the navigation bar on the right side of every AWN Store web page. As you view the Products in your Shopping Cart, you can change the Product quantities, delete a Product or completely empty your Shopping Cart and start all over.

To Complete Your Order

When you are finished shopping, simply click on the View Cart button and ensure that your Shopping Cart is complete and correct. Then, click on the Checkout button at the bottom of Your Shopping Cart. This takes you to the Checkout Page. On this page, you can verify your Order details as well as choose your Payment Method Option. The AWN Store accepts VISA, MasterCard and American Express credit cards for payment. We also accept money orders, phone and fax orders. Once you've chosen your Payment Method, click the Continue button. You will now be asked to verify your personal, billing and ship-to information, credit card information, etc. When you complete this page, click the Submit Order button. If you've chosen to pay by credit card, you will see an Order Being Processed page appear. Your Order is being processed through the Secure Verisign Payflo Pro e-commerce transaction engine, one of the Internet's leading payment processing systems. Please be patient - the Verisign payment processing will take a few moments to complete. Once the processing has finished, you'll arrive at your Order Confirmation web page. Please print a copy of your Invoice and keep it in a safe place with your other records. Please remember that once your order has been submitted, no additions or changes may be made to it.

Submitting Orders Via Fax, Phone or Mail

To submit an order to The AWN Store by fax, phone or mail, simply follow the same procedures outlined above, until you get to the Checkout Page. Choose the appropriate Payment Method and then click the Continue button. You will now be asked to verify your personal, billing and ship-to information, etc. When you complete this page, click the Submit Order button. You'll arrive at your Order Confirmation web page. Please print a copy of your Invoice to use either for faxing, mailing or referencing when you call our office to finalize your Order. If making your purchase by Phone, Fax or Mail, please contact The AWN Store at:

Confirmation & Status

After completing your AWN Store purchase, regardless of your Payment Method, in a short period of time you should receive an E-mail Order Confirmation, which will contain a complete record of your purchase as well as an Order Number. This E-Mail will serve as your store transaction receipt.